Privacy Policy

The Soccer Lab ("we," "us," or "our") is a youth soccer training business based in Carlsbad, California. This Privacy Policy describes how we collect, use, and protect the personal information you provide when using our website or booking our services.

We take your privacy seriously. We do not sell, rent, or trade your personal information to third parties.

When you submit a booking request, contact us, or use our website, we may collect the following information:

• —Full name of parent or guardian
• —Athlete name and age
• —Email address
• —Phone number
• —Training preferences and scheduling information
• —Messages or notes submitted through contact forms

We may also collect standard website usage data such as browser type, IP address, and pages visited, through analytics tools. This data is used only in aggregate and is not linked to your identity.

We use the information we collect to:

• —Schedule and confirm training sessions
• —Communicate with you about bookings, scheduling, and program details
• —Respond to inquiries
• —Send session reminders or relevant program updates
• —Improve our services

We do not use your information for advertising, retargeting, or any purpose beyond direct communication related to your training.

We use the following third-party platforms to operate our business. Each has its own privacy policy:

• —Acuity Scheduling — for booking and appointment management
• —Stripe — for secure payment processing
• —Email service providers — for communication

We share only the minimum information necessary with these platforms to deliver our services.

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• —The right to know what personal information we collect and how it is used
• —The right to request deletion of your personal information
• —The right to opt out of the sale of your personal information (we do not sell personal information)
• —The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at the email below. We will respond within 45 days.

We retain your personal information only as long as necessary to provide our services and meet legal obligations. Booking records are typically retained for up to two years. You may request deletion at any time.

Our services are designed for youth athletes, but all bookings and communication are conducted with a parent or guardian. We do not knowingly collect personal information directly from children under 13. All account and booking information belongs to the parent or guardian.

For any privacy-related questions, requests, or concerns, contact us at:

hello@trainsoccerlab.com