Terms of Service

By booking a session, submitting a request, or using the website of The Soccer Lab ("we," "us," or "our"), you agree to these Terms of Service. These terms apply to all clients, parents, guardians, and athletes who use our services.

The Soccer Lab provides private and small-group youth soccer training in Carlsbad and North County, San Diego. Services include:

• —Free First Session (45-minute evaluation)
• —Signature Cycle (8-session private training cycle)
• —Small-Group Training (4–6 players, monthly membership)
• —Friday Lab (single-session focused training)

Session locations are in Carlsbad and surrounding North County areas. Specific locations are confirmed after booking.

All bookings are made through our scheduling platform (Acuity Scheduling) or by direct request. Payment is processed securely through Stripe.

By completing a booking, you agree to pay the amount listed for the selected service. Prices are listed per athlete unless otherwise noted. All sales are final unless otherwise stated in our refund policy below.

We stand behind the quality of our training. If you complete Session 1 and do not believe it was the highest-value private session your player has received, we will issue a full refund — no questions asked.

Outside of this guarantee, refunds are evaluated on a case-by-case basis. Unused sessions in a cycle may be credited toward future training at our discretion. We do not offer partial refunds for missed sessions.

We ask for at least 24 hours' notice for cancellations or reschedule requests. Sessions cancelled with less than 24 hours' notice may be forfeited. We will make reasonable accommodations for illness, emergencies, or weather-related cancellations.

We reserve the right to reschedule or cancel sessions due to weather, field availability, or other circumstances beyond our control. In such cases, we will offer a replacement session at no additional cost.

Soccer is a physical activity that carries inherent risk of injury. By booking a session, you acknowledge and accept these risks on behalf of yourself and/or your athlete. You confirm that your athlete is physically able to participate in high-intensity training.

The Soccer Lab is not responsible for injuries that occur during training sessions. We strongly recommend that all athletes have current health insurance coverage.

We expect all athletes and parents to treat coaches, other athletes, and training environments with respect. We reserve the right to discontinue services without refund if conduct is disruptive, disrespectful, or unsafe.

Training sessions may be recorded for the purpose of athlete feedback, coaching review, or social media content. By booking a session, you consent to the recording and use of training footage. If you prefer to opt out, notify us in writing before your first session.

To the fullest extent permitted by law, The Soccer Lab shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability in any claim shall not exceed the amount paid for the specific session in question.

We may update these terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated terms.

Questions about these terms can be sent to:

hello@trainsoccerlab.com